Managed IT & Helpdesk
Fast, friendly support via chat, email, and phone. Device onboarding, patching, and asset tracking included.
Modern IT, served fresh
iTea — Stress‑free IT services for growing teams
From managed support and device provisioning to cloud, security and backups — we keep your tech humming so your team can focus on the real work.
ISO‑aligned practices
24/7 monitoring
UK‑based support
Services brewed for SMEs
Pick a single service or a bundle. Every plan includes proactive monitoring, monthly reports, and a dedicated success manager.
Cloud & Microsoft 365
Migrate, secure, and optimise Microsoft 365, Google Workspace, and Azure. SSO, MFA, and policy hardening.
Cybersecurity
EDR/AV, email security, vulnerability scans, and user training. Incident response playbooks on tap.
Procurement & Provisioning
Zero‑touch deployment for Windows and macOS. Standard builds, MDM, and lifecycle management.
Backup & Business Continuity
Immutable backups for endpoints, M365, servers, and cloud apps with regular restore tests.
Networking & Wi‑Fi
Secure networks, SD‑WAN, guest Wi‑Fi, and remote access with best‑practice segmentation.
Why iTea?
We blend enterprise‑grade tooling with a people‑first approach. Clear SLAs, transparent pricing, and zero surprises.
Our process
1) Discovery
We map your stack, risks, and priorities in a quick technical audit.
2) Hardening
Quick wins first: MFA, patching, backup coverage, and device baselines.
3) Automate
We code your routine tasks, alerts, and onboarding so nothing slips.
4) Support
Friendly helpdesk + monthly reviews to keep you future‑ready.
Industries we serve
Startups & SaaS • Professional Services • E‑commerce • Non‑profits • Healthcare (non‑clinical) • Hospitality
Cyber Essentials‑aware
ISO 27001‑minded
GDPR‑ready
Simple, transparent pricing
Per‑user pricing with no lock‑ins. Cancel anytime.
Essential
£35/user/mo
Remote support, patching, monitoring
- 8×5 helpdesk
- Managed updates
- Monthly report
Most popular
Professional
£55/user/mo
Everything in Essential + security stack
- EDR/AV & email security
- M365/Google hardening
- Backup for M365
Premium
£85/user/mo
Priority support + compliance care
- 8×5 + critical out‑of‑hours
- Quarterly vCIO reviews
- DR testing & simulations
Devices/servers, on‑sites, and projects billed separately. Volume discounts available.
Clients say nice things
“iTea cut our ticket volume by half and got onboarding down to a single click.”
— Priya K., COO
“The team is proactive and refreshingly human. Our audits have been painless.”
— Mark D., Managing Partner
“They migrated our email and secured our estate in weeks. Highly recommend.”
— Sophie A., Founder
FAQ
How fast is support?
Typical first response in under 30 minutes during business hours. Critical incidents trigger immediate on‑call.
Do you support both Windows and macOS?
Yes — plus iOS/iPadOS and Android via MDM. We also manage common SaaS stacks.
Are there setup fees?
No for standard onboarding. Complex migrations or remediations are scoped as projects.
Where are you based?
UK‑based with remote coverage nationwide. On‑site available in the North West.
Ready to modernise your IT?
Book a free 30‑minute audit. No pushy sales — just practical advice.
iTea 